Ok, the problem is somehow you have managed (not blaming or anything like that) to download the update pakage and not the full Mac OS X version. Your file is probably only about 300-400 MB when unpacked and the full installer is about 4-5 GB. Reopen App Store, then on Purchases, hold down the Option key when you click Purchases. That should show you the entire purchase list, including your recent attempt at ML download. You want a file like Mountain Lion, and not Mountain Lion Update. See what titles are shown when you do an Option-click on Purchases. The task at hand is to download the correct file, the problem is finding it first. ![]() Its a Mac OS X version 10.7.5 How do I upgrade it for free to Mac 10.11 so its stays safe. As we are talking about safety her. How good is the IPhone to use while doing Internet banking. For some reason the system has given you the wrong file. Right, sorry. The situation is that: I have purchased os x 10.8.3 from the app store and downloaded it. I downloaded it the second time also and tried to say install. It didn't go, as it says that this update can only be installed if I had 10.8 version. I tried to find a 10.8 version in the apple store but it doesn' exist. They only give 10.8.1 and I downloaded that either. I wasn' asked to pay for it. But I could not install it. Also the version 10.8.1 demands os x 10.8 to run. So my question is how do I get the version 10.8 on my system? ![]() Rebeka, the only version of Mountain Lion available in the Mac App Store is the full 10.8.3, there is no 10.8 that it builds on. If you purchased ML for $20 and you downloaded, you should be able to install by clicking on the file name (should be in your Applications folder) and then follow the on-screen quetions and answers to accept and agrree, etc. And then install. You should have a machine that meets the ML specs or it should not have allowed the download: What is the name of the file and when you click on the installer, what do you see next on the screen? Ok, the problem is somehow you have managed (not blaming or anything like that) to download the update pakage and not the full Mac OS X version. Your file is probably only about 300-400 MB when unpacked and the full installer is about 4-5 GB. Reopen App Store, then on Purchases, hold down the Option key when you click Purchases. That should show you the entire purchase list, including your recent attempt at ML download. You want a file like Mountain Lion, and not Mountain Lion Update. See what titles are shown when you do an Option-click on Purchases. The task at hand is to download the correct file, the problem is finding it first. For some reason the system has given you the wrong file. Apple Footer • This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the.
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